Shipping policy
We accept orders for shipments to U.S. and Canada destinations only. Shipping is free on orders of $80 or more in the 48 contiguous states. An $8.95 shipping charge is added to orders of less than $80 in the 48 contiguous states. We charge actual shipping to Alaska, Hawaii and Canada. For Canadian orders, an initial $21.95 shipping charge will be added when the order is placed. If the actual shipping charge exceeds the initial $21.95, a customer representative will request approval of the additional charge before the order is shipped. We will also request approval of shipping costs for Alaska and Hawaii orders. We do not mark up shipping charges or add brokerage and handling fees.
All orders are shipped FOB from our shipping dock by FedEx Ground, UPS ground or US mail at our option. Buyer is responsible for customs, duties and other import fees on shipments to Canada.
Orders placed by 12:00pm EST are generally shipped the same day. We will contact you if any item ordered is out of stock and will not be shipped within five business days. Please allow up to seven days for delivery.
Shipping discrepancies must be brought to our attention within five days of receipt. Otherwise the order will be considered complete.